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The 2012 New gTLD Application Round

How ICANN opened the domain namespace and changed the internet forever

Background: Why ICANN Opened New gTLD Applications

For decades, the internet's domain name system was limited to a small set of generic top-level domains (gTLDs) like .com, .net, and .org, along with country code TLDs. By the late 2000s, it became clear that this limited namespace couldn't adequately serve the growing, global internet community.

After years of policy development and community input through ICANN's multistakeholder process, the New gTLD Program was approved in 2011. The goals were ambitious:

  • Increase Competition: Break the dominance of .com and create a more competitive marketplace
  • Enable Innovation: Allow creative and industry-specific domains that better reflect modern internet use
  • Support Choice: Give businesses and individuals more meaningful options for their online identity
  • Promote Diversity: Support internationalization and non-Latin scripts in TLDs
  • Reflect Communities: Enable geographic, cultural, and interest-based communities to have their own TLDs

Timeline: The Application Window

January 12, 2012

Application window opens at ICANN's website. The moment was highly anticipated by the domain industry, brands, and entrepreneurs worldwide.

January - May 2012

Three-month application period. Applicants submitted detailed applications including technical plans, financial projections, and registry services descriptions. Many applications were submitted on the final day, demonstrating the high stakes and strategic timing considerations.

May 30, 2012

Application window closes. ICANN received 1,930 applications for 1,409 unique TLD strings, far exceeding initial projections.

June 2012 - 2013

Initial Evaluation period. ICANN reviewed applications for completeness, technical capability, financial stability, and adherence to program requirements. Some applications entered Extended Evaluation for additional scrutiny.

2013 - 2016

Contention resolution, objections, and delegation. This phase involved resolving competing applications, addressing community objections, and delegating approved TLDs to the root zone.

October 23, 2013

First new gTLD delegation: .شبكة (Arabic for "web"). This milestone marked the beginning of the actual expansion of the DNS root zone.

2013 - Present

Over 1,200 new gTLDs have been delegated to the root zone, fundamentally changing the internet's namespace. The program transitioned from initial delegation to ongoing registry operations.

Application Process and Requirements

Eligibility

The application window was open to any established public or private organization anywhere in the world. There were no geographic, organizational, or industry restrictions on who could apply.

Application Components

Each application required comprehensive documentation across multiple areas:

1. String Information

  • • Requested TLD string
  • • Internationalized Domain Name (IDN) tables if applicable
  • • Justification for string selection

2. Applicant Information

  • • Organization details and structure
  • • Contact information
  • • Ownership and governing documents

3. Financial Capability

  • • Financial statements
  • • Three-year financial projections
  • • Funding sources documentation

4. Technical Capability

  • • Technical plan for registry operations
  • • Infrastructure and redundancy
  • • Previous registry/DNS experience

5. Registry Services

  • • Planned registry services description
  • • Registration policies
  • • Pricing model

6. Geographic Names

  • • Government support letters if applicable
  • • Community consultation documentation
  • • Geographic names evaluation

Evaluation Criteria

Applications were evaluated in three main areas:

  • String Review: Similarity to existing TLDs, reserved names, geographic names
  • Technical Review: DNS infrastructure, security measures, stability plans
  • Financial Review: Adequate funding, realistic projections, continuation planning
  • Registry Services Review: Compliance with ICANN policies, registration policies

Application Fees

$185,000 USD

Base evaluation fee per TLD application

Additional Fees

  • $5,000 - Extended Evaluation (if required)
  • $10,000 per objection - String Confusion Objection defense
  • $20,000 per objection - Legal Rights, Community, or Limited Public Interest Objection defense
  • Variable - Private auction fees if choosing commercial resolution
  • Ongoing - Annual ICANN registry fees ($25,000 fixed + $0.25 per domain)

Applicant Support Program

ICANN established an Applicant Support Program to reduce financial barriers for qualified applicants from underserved regions and communities. Successful applicants could receive:

  • Reduced evaluation fee: $47,000 (75% reduction)
  • Assistance with application development
  • Pro bono legal and technical consulting

However, very few applications were processed through this program, highlighting challenges with the support model that informed improvements for future rounds.

By the Numbers

1,930
Total Applications Received
1,409
Unique TLD Strings
60+
Countries Represented
230
Contention Sets
1,200+
TLDs Delegated
116
IDN TLDs

Application Categories Breakdown

  • ~660 applications - Brand/Corporate TLDs (e.g., .google, .bmw, .apple)
  • ~310 applications - Geographic TLDs (e.g., .london, .nyc, .tokyo)
  • ~550 applications - Generic/Industry TLDs (e.g., .shop, .app, .music)
  • ~100 applications - Community TLDs (e.g., .bank, .radio, .catholic)
  • ~310 applications - Other categories (IDN, niche interests, etc.)

Contention Sets and Auctions

What are Contention Sets?

When multiple applicants applied for the same or confusingly similar TLD strings, they were grouped into "contention sets" that needed resolution before any could be delegated.

Most Contested Strings

.app13 applicants
.home11 applicants
.inc11 applicants
.art10 applicants
.book9 applicants

Resolution Methods

Contention could be resolved through several mechanisms:

  • Community Priority Evaluation: Community applications could win over standard applications
  • Private Resolution: Applicants could negotiate among themselves (joint ventures, withdrawal with compensation)
  • ICANN Auction (Last Resort): Sealed-bid auction conducted by ICANN as the final resolution mechanism
  • Private Auctions: Third-party auction houses conducted auctions as form of private resolution

Notable Auction Results

.web

$135 million

Won by NU DOT CO LLC (Verisign) - highest amount ever paid for a TLD

.app

$25 million

Won by Google in ICANN auction

.tech

$6.76 million

Won by Radix (Dot Tech LLC) in private resolution

Community Objections and Disputes

Types of Objections

The program included formal objection procedures to protect various interests:

String Confusion Objection

Filed when a string is confusingly similar to an existing TLD or reserved name. Decided by International Centre for Dispute Resolution (ICDR).

Legal Rights Objection

Filed when a string infringes on existing legal rights (trademark, etc.). Decided by Arbitration and Mediation Center (WIPO).

Limited Public Interest Objection

Filed when a string is contrary to generally accepted legal norms of morality and public order. Decided by International Centre of Expertise (ICC).

Community Objection

Filed by an established community when an application takes its name without community authorization. Decided by ICC.

Governmental Advisory Committee (GAC) Advice

The GAC, representing governments worldwide, issued advice on numerous applications, particularly concerning:

  • Geographic names and sovereignty issues (e.g., .amazon opposed by South American countries)
  • Sensitive strings related to regulated industries (.pharmacy, .doctor)
  • Safeguards for consumer protection
  • Strings that could enable criminal activity

Success Stories and Notable Launches

.app (Google)

Launched in 2018 with mandatory HTTPS encryption for all domains. Quickly became popular among app developers and tech companies. Over 500,000 registrations in first year.

Notable domains: dashboard.app, chat.app, translate.app

.online and .store

General-purpose TLDs that have achieved significant adoption. .online surpassed 1 million registrations, while .store became popular with e-commerce businesses.

.nyc, .london, .tokyo (Geographic TLDs)

City TLDs successfully established local digital identities. .nyc required nexus to New York City, creating authentic local community. Over 80,000 .nyc registrations.

.bank and .insurance

Highly restricted TLDs with verification requirements for registrants. Created trusted namespaces for financial services, addressing phishing and fraud concerns.

Brand TLDs (.google, .amazon, .apple)

Major brands used TLDs for marketing campaigns, product launches, and brand protection. Provided authenticated digital spaces immune to cybersquatting.

Examples: maps.google, music.apple, kindle.amazon

Lessons Learned from the 2012 Round

What Worked Well

  • Scale: Successfully processed nearly 2,000 applications and delegated over 1,200 TLDs
  • Diversity: Brought non-Latin scripts, geographic diversity, and industry-specific namespaces
  • Innovation: Enabled creative marketing campaigns and new business models
  • Brand Protection: Gave companies control over their brand in DNS

Challenges and Issues

  • Timeline: Process took much longer than anticipated; some applications took 5+ years to resolve
  • Costs: Final costs often exceeded $500,000 when including legal, consulting, and auction expenses
  • Closed Generics: Significant controversy over single entities controlling generic terms
  • GAC Objections: Some applications faced multi-year delays due to governmental concerns
  • Applicant Support: Very limited uptake of support program; barriers remained for developing regions
  • Predictability: Inconsistent evaluation outcomes and policy interpretations
  • Name Collision: Technical issues with certain strings conflicting with internal corporate names

Market Adoption Realities

  • Many new gTLDs struggled to achieve significant registration volumes
  • .com remained dominant for general-purpose websites
  • Niche and industry-specific TLDs found more success than generic alternatives to .com
  • Brand TLDs succeeded in their strategic objectives even without public registrations
  • Geographic TLDs with local nexus requirements built authentic communities

Impact on the Domain Industry

Transformation of the Namespace

The 2012 round fundamentally changed the DNS landscape:

  • Expanded root zone from ~22 gTLDs to over 1,200
  • Created new registry operator market with diverse business models
  • Introduced internationalization at TLD level, not just domain level
  • Shifted some registrar strategies to focus on specialized TLDs

Economic Impact

  • Over $350 million collected in application fees alone
  • Created new jobs in registry operations, consulting, legal services
  • Auction proceeds generated funding for ICANN operations and community programs
  • Increased competition in domain registration market

Technical Infrastructure

  • Proved DNS could scale to accommodate large root zone expansion
  • Accelerated DNSSEC adoption among new registries
  • Improved registry-registrar technical standards and protocols
  • Enhanced monitoring and security practices across the industry

Key Takeaways

  • The 2012 round received 1,930 applications for 1,409 unique strings from over 60 countries
  • Application fee was $185,000 with additional costs for disputes, auctions, and operations
  • Over 1,200 new gTLDs were delegated, fundamentally expanding the internet namespace
  • The process revealed challenges with timeline, costs, closed generics, and applicant support
  • Lessons learned are shaping the design of the next gTLD application round